Terms and Conditions

The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.


Privacy Policy:

Our Commitment To Privacy:
Your privacy is extremely important to us. To best protect your privacy we provide this notice explaining our online information practices and our total commitment to customers’ privacy.

We may change this privacy policy at any time by posting revisions through this website. This policy has been revised as of March 20, 2017.

The Information We Collect: 
This notice applies to all information collected or submitted. The types of personal information collected are: 

Name 
Address 
Phone Number 
E-mail Address
Credit/Debit Card Information 

The Way We Use Information: 
We use the information you provide when placing an order only to complete that order. We do not share, sell or lease this information with any outside parties except to the extent necessary to complete the order. 

We use e-mail addresses to answer the emails we receive, help successfully complete orders and to share our Internet specials. Such addresses are not used for any other purpose and are never shared or sold to with outside parties. You can elect at any time not to receive e-mails from our company. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. 

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Online Account: 
When setting up an online account at our websites, you will be prompted to select a password. The retrieval of personal information relating to you and your order history is only available to you if you provide the correct password that you have created. After providing your password, you can edit or delete your information at any time through the "my account" page.

If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register. If you request to have your password emailed to you, your credit card information will be automatically deleted from your profile for your protection.

Your address book, located in the "my account" page of each website, is your personal storage space. We do not use the information in your address book to send email promotions orcatalogs by mail. When you enter names in your address book, those names will be accessible on your computer to place online orders on our website, whether you are logged in or not. 

Website Security:
The security of your information is very important to us. We use 256-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Ring to Cage Fight Gear. Once you enter the checkout page your computer will begin communicating with our server in secure mode. 

You can tell that you are in secure mode by the following:
• the "http" in the web address will be replaced by "https".
• Depending on the browser, you will see either a padlock or a solid key in the lower section of the browser window.

Only browsers that use the 256-bit Secure Socket Layer technology are able to order through our websites. If your browser does not support SSL, you can get an upgrade at Microsoft or Netscape's home page.

While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.

Store Security
You are protected while you shop our online store so that you never have to worry about credit card safety. We guarantee that every transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at ringtocage.com

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Still don't want to use your credit card on the Internet?
No problem. When you're ready to place your order give us a call at 1-866-666-0074 and one of our customer service representatives will be happy to take your order over the phone.

All prices are subject to change without notice.

We reserve the right to limit quantities and/or reject any orders based on stock on hand or other circumstances.

CUSTOMER SERVICE & ORDERING QUESTIONS:

If Problem placing an order or any question:
Call us at 1 866 666 0074, if your called is not answers, please leave a detailed message with your name and number, someone will get back to you within 24 hours

Retail Customers: We invite you to browse through our online retail store www.ringtoccage.com and shop with confidence. We invite you to create an account with us if you like, or shop as a guest. Either way, your shopping cart will be active until you leave the store, if you have any question, please call us at 1 866 666 0074 or email us at info@ringtocage.com, we respond to emails within 24 to 48 hours Monday through Friday. Retail customers can also order visiting our Storefront, read below for Storefront hours.

Wholesale Accounts: New wholesale customers can apply for wholesale accounts by submitting (click here) Wholesale Account Application or email us at info@ringtocage.com, can also reach us via phone 1 866 666 0074 for urgent wholesale account setup requests and wholesale orders, we send email offers below wholesale rate on select items 2-3 times a month to wholesale accounts and New Products at Special Introductory Rates which expires in 3 days. You can call us Monday through Friday 9 am to 5 pm Eastern Standard Time. Wholesale customers can also order visiting our Storefront, read below for Storefront hours.

Address:
Ring To Cage Fight Gear
6307 Lake Wheeler rd.,
Raleigh, NC 27603

Storefront Hours:
Monday - Friday: 10:00 AM - 5:00 PM  (Lunch break 1-2pm)

Phone number: 866 666 0074

Order processing time
All orders will be processed within 48 business hours on normal business days excluding weekends and holidays. Delivery can vary based on location and shipping option chosen.

Confirmation of your order
You will receive your order shipping confirmation via email with an invoice and tracking id to trace the package. All packages are insured and traceable

Rush orders
typically we are able to meet all expected needs for a rush order. For time-sensitive orders, please call our Customer Service department during business hours at 1 866 666 0074

Back-Ordered
If an item has an availability status of "Backordered" or you notice it on your order confirmation, it means the product has sold out but will be restocked and shipped at a later date. Estimated restock and ship date is provided, but it may be subject to change. Each backordered item will remain on your order until it becomes available or you cancel it. All other in-stock items on your order will be shipped in 48 hours. Your payment method will be authorized for the total cost of the order and charged, including all backordered items, If you prefer not to wait, please contact customer service at 1 866 666 0074 we will help you select a comparable in-stock item or issue you refund for the backordered item.

Pick-Up:
You can pick up your order Monday through Friday 9am to 5pm with an exception of lunch break between 1-2pm

Payment methods Accepted:
We accept Visa, MasterCard, American Express, Discover & PayPal on www.ringtocage.com we can only ship to the billing address of the cardholder. We also receive payment through PayPal; our PayPal id to receive payment is sales@ringtocage.com

We accept checks and money orders for phone orders only.  Be aware it takes two weeks for the check to clear. Once we have received the check and it clears we will ship your order. For faster processing please send a money order or cashier's check. If your check is returned, it may be collected electronically and you will be assessed a processing fee as allowed by law. Check writer is responsible for all other check recovery costs, including all attorneys' fees, court costs and taxes.

Please mail all check payments to:

Ring To Cage Inc.,
6307 Lake Wheeler rd.,
Raleigh, NC 27603

Gift Cards:
You can order gift certificates for RING TO CAGE FIGHT GEAR, are paperless and the recipient will receive an email with the redemption information. No physical certificate is sent. Gift certificates expire 1 year from the purchase date.

Shipping

Shipping methods
We generally ships via UPS. Customers can choose the speed and level of service from a variety of options including Ground, 3 Days Select, Two-Day Delivery, Next-Day Air and International shipping. Please be aware that large equipment orders, such as heavy bags and stands, may be shipped directly by freight carriers in order to allow for timely delivery.

APO/FPO/DPO Shipping
We ship to military APO/FPO/DPO addresses via USPS Priority Mail only, traceable and insured, Please note that deliveries to can take up to 15 business days.

International Shipping
We ship Internationally, please be sure to include a phone number when placing your order online, we ship via UPS and USPS (please select USPS for cheaper shipping rates), traceable and insured, All International orders are subject to customs, duties and taxes imposed by the country of delivery and this charge is not included in the total price provided by RING TO CAGE

We prefer payments from international customers via PayPal, if international orders are paid through credit card, for the protection of the card holder, additional information may be requested such as National Identification Card and Credit Card front and back for verification which must match to the shipping address, please pay via PayPal for your order faster processing.

P.O. Box Shipping
We ship to P.O. Box via USPS only However, due to package weight and size restrictions imposed by USPS, some heavy and over size items may not be shipped to a P.O.Box. These would include items such as filled heavy bags and filled dummies.  Additional shipping may apply to your order. If so, you will be contacted prior to the additional fee being charged and shipping your order. Alternative shipping options may be discussed at that time.

 SHIPPING RATES:
All domestic and International customers can register an account with their complete shipping address onwww.ringtocage.com, select the items you are looking to purchase, our shopping cart will you give shipping options with shipping rates to your shipping address upon checking out before giving the payment information. If you find shipping is expensive then please contact us with your complete shipping address and order you are looking place, so we will try to find cheaper shipping if possible.

Some items may require additional shipping charges such as filled heavy punching bags and Filled training dummies

FREE SHIPPING:
Free shipping is offered to order over $99.
Free shipping U.S Only
Free shipping offer is only for RETAIL Orders, Free shipping offer does not apply on WHOLESALE Orders
Free shipping on all products except Heavy Punching Bags FILLED and Throwing Dummies FILLED, including MMA Grappling/ Jiu Jitsu Dummies FILLED both adult and kids size.
Orders will be shipped via UPS Ground or USPS Priority, tracking id of your package will be provided and Insured.
Free shipping offer also applies to non-continental U.S Address (Alaska, Hawaii, Puerto Rico and Guam) if USPS Priority Mail shipping option is selected.
Free Shipping also applies on APO, FPO AND P.O. Box addresses

RETURNS AND EXCHANGES

OUR "SATISFACTION GUARANTEED" POLICY:
Your satisfaction is guaranteed. You may return any item for refund, credit or exchange if it is in "resalable" condition, within 60 days. Warranty does not cover normal wear and tear that results from the use of the products. Use of products in a manner other than that for which they were manufactured nullifies this warranty.

RETURNS & Exchange POLICY: If you experience a problem with any of our products, simply write the reason on a paper with your contact information and invoice number (or on the copy of invoice you received with your order) describing the reason for your return and the action you would like us to take. This policy does not include mouth guards, gift certificates, or custom gear. 

Send all returns to:
Ring To Cage Fight Gear
6307 Lake Wheeler rd.,
Raleigh, NC 27603

It is recommended that you send all returns back via UPS (it's faster and safer). Send your package insured, traceable and postage paid. There will be no credits or refunds for returned shipping charges. If you request that we replace or exchange an item, you will be responsible for the reshipping charges. (We will cover the return and exchange shipping if you received defective item or different item than you ordered, UPS prepaid return shipping labels will be provided upon request)  No credits or refunds for any merchandise more than 60 days after purchase. No credits or refunds for forwarding shipping charges and Custom Duty on international orders.

RETURNS & EXCHANGE processing time: Returns are usually processed within 3-5 business days of receipt. Please allow additional time for processing during the holiday season. A confirmation email will be sent when the return is processed and if exchanging for other items, a confirmation email will be sent when the new order is placed. If you don’t hear from us after your return package is delivered, please simply call us at 1 866 666 0074 to expedite your return/exchange/refund request with your Order or Invoice number.

Warning: Boxing, kickboxing and MMA are contact sports. The products on this Site are manufactured with care and craftsmanship to provide a degree of protection, but are not warranted to prevent injury. Users of these products are subject to injury, including death. The user, therefore, must assume full responsibility for all risk of injuries. Manufacturer and distributor assume no liability for any injury or death suffered while using the products. Note: With time and use the materials used in these products will lose some of their effectiveness and will require replacement. The user, therefore, assumes full responsibility for all risk of injuries.

How To Contact Us:
Should you have other questions or concerns, please contact us:

By email: info@ringtocage.com
By phone: 866 666 0074,
                   919 615 1042

By fax: 919 615 1115

By mail: 
Ring To Cage Fight Gear
6307 Lake Wheeler rd.,
Raleigh, NC 27603

© 2018. All rights reserved. Ring to Cage Fight Gear